faqs

do you have any questions?

Take a look below at our FAQ's to see if we can give you an instant answer. Still not sure? Don't worry, just get in touch with your query and we will be happy to help.
What is the distance to the bus stop?

There are bus stops on Innes Road, just a short walk from the village.

Is my room secure?

Yes, you are provided with a key to your room.  You are also provided with a PIN to give you access to your building and the dining hall.

Do you cater for dietary requirements?

We do our best to cater for all dietary requirements, including gluten free and vegetarian.  Please contact us for further information.

Breakfast, lunch and dinner are available every day during the term of your contract (including holidays).  Takeaway lunches are available, as are late dinners if you will be late back to the hall.  You can also eat at the dining hall at Uni Hall.

Does someone clean?

Yes we have a housekeeping team who cleans all of the common areas.  It is your responsibility to clean your room.  Vacuum cleaners are available for your use.

Is there a place to lock my bicycle?

A covered bike shed is available.  We strongly recommend that you use a D-lock to secure your bike.

How do I do my washing?

There are washers and dryers available for your use at no charge.  There are also clotheslines – remember to bring your own pegs.

Can two people live in ONE room?

All rooms are single occupancy.

Can you bring your own bed?

On the whole no – there are some exceptions, contact a member of staff for further information.

Are pets allowed?

Pets are not allowed.

Is smoking allowed?

No smoking is allowed on-site. UC is also a smoke free campus.

Is there a curfew?

No, but we do practice quiet hours. (Sunday-Wednesday from 10pm, Thursday-Saturday from 12am and extended hours during exam times).

Is insurance required for my personal belongings?

Yes, talk to your insurance provider for recommendations.

Is a television included?

Not in individual rooms, but you will find Sky TV in the main common room and Free To Air television in the other common rooms.

Are friends allowed to stay over?

Yes, however they must sign in on arrival, so be sure to let the team know you have a guest. We can offer them a mattress for the night!

What kind of heating will I have?

Each room has either an individual heat pump or heater.

Do I get a car park? How much is it?

Yes, there is free parking on site.

When am I able to move in?

Arrival dates will be confirmed in your contract –early arrivals can be secured but are subject to availability.

What kind of programs and events do you have?

Live, Learn, Grow is the program run by the village that supports residents to get the most out of their time studying. Our aim is to support our residents to succeed academically while making lifelong friends and experiencing personal growth.

Can I take a tour?

Yes, anytime! Just give us a call to book.

Can I get my bond back if I am not accepted into University?

Yes, fees are refundable (excluding administration fees) as long as you withdraw before the withdrawal date on your contract.

How do I apply?

Apply online through our website by clicking the pink button at the top of the page.