FAQ

questions?

Take a look below at our FAQ's to see if we can give you an instant answer. Still not sure? Don't worry, just get in touch with your query and we will be happy to help.
What is the distance to the nearest supermarket?

It’s just a 10 minute walk in either direction to a supermarket! Pak ‘n’ Save is located at Westfield Shopping Mall, and Countdown is located at Bush Inn mall, where there is also a number of other eateries.

What is the distance to the bus stop?

There are multiple bus stops located on Riccarton Road and also on Ilam Road depending on where you are heading. For more information on the Christchurch bus system, please enquire at the office.

Where can I park?

We encourage you to purchase a UC car park which will allow you to park at any UC site.  The most convenient is the car park located on Kirkwood Avenue outside the Rec Centre. To purchase a car park permit, please visit UC Security located at 114 Ilam Road.

Can two people live in one room?

No, all rooms are single.

Is smoking allowed?

No smoking is allowed on-site. UC is also a smoke free campus.

Is there a curfew?

No, but we do practice quiet hours. Quiet hours are from 10pm – 7am every evening.

Is my room secure?

Yes, you will be allocated an individual front door card, and a private bedroom door key. For security purposes, we recommend you keep your room door locked at all times when you are absent from your room. In addition, to comply with fire regulations, you should not leave your room door propped open as a bedroom is a fire cell.

Is the property secure?

Yes, UC security patrols throughout the night. There are 4 RA’s on site and we also have a Duty Manager who will pick up emergency calls. Support is always available 24/7 and throughout holidays. You could also talk to your insurance provider about recommendations for your personal belongings.

What kind of heating will I have?

There are individual heaters in all rooms. Due to the position of the heater in your room, it is not permitted to hang your clothes above or on the heater.

Does someone clean?

We have a great housekeeping team who clean all common spaces regularly. It’s up to each resident to keep their room clean. The housekeeping team WILL NOT be cleaning dishes or cooking utensils. This is your responsibility and if dishes are not kept clean you might lose them! If you have an ensuite it is your responsibility to keep these clean. We will be doing spot checks on these for your own health and safety. We will be offering a cleaning service that will be at an extra cost to you but you can book these in as frequently as you like to save on cleaning yourself!

Are meals available?

Kirkwood Avenue Hall is a self catered facility and we have endeavored to provide you with all of your cooking needs! If you don’t quite think you’re ready to be on Masterchef, then we do offer meal plans at Uni Hall. These are $146.00 per week (or you can select individual meals). If you require more information on these then please enquire with staff.

How do I store my kitchen items?

We have locker facilities available in the Dining Hall. There is the option to put a padlock on each locker for security. There is a communal fridge and freezer that can be used for cold storage.

Is there a place to lock my bicycle?

Yes, bike storage is available. Currently there is a bike rack located behind the facility. Shortly this will become a covered shed, once it has been fully installed.

How do I do my washing?

There is a laundry located within the building. Drying lines are also available for use.

What is included in the price?

Power, furniture (bed, desk, chair, wardrobe), pastoral support, and events that follow the Live, Learn, Grow program.

What is your Alcohol Policy?

The consumption of alcohol is only allowed on Thurs, Fri, and Sat nights. This is to ensure respect is maintained for the community that you live in. Only certain beverages are allowed; cans of beer, cider, RTD’s, and wine. All spirits will be confiscated. For clarification, please see information that is posted around the halls or ask your RA.

Can we have guests?

Any guests or visitors that you have onsite must be signed in at the office. If you wish to have someone stay the night then they need to obtain a guest pass. Due to resourcing consent we will only be allowed to have a small amount of guests stay with us. No guests will be allowed during the first two weeks from Move In – this is for your safety and for the safety of the Village. You are allowed visitors during the day, however they become your responsibility and no one else should be letting them in to the building. During Study and Exam break, there is a complete Guest and Alcohol Ban to eliminate distractions and allow you to be at your best.

How can I decorate my room?

Your room is your own space! However you are not permitted to use pins on walls or make alterations to any of the surfaces in your room. You are more than welcome however to use blue tack, or sticky hooks to attach anything to the wall.