meet the staff

we're here to help

Have questions? Ask us! Our dedicated on-site team is committed to helping you settle in to uni life. Whether it's the middle of the day or middle of the night, there is always someone around to talk to.

who we are

Karina Neilson

Village Manager

Karina is the girl you’ll see out and about, meeting new residents and making sure that Village life is a well-oiled machine! She is responsible for managing the permanent staff members at the Village, and making sure that your questions are answered, your lights are on, your parties are fun and your study is uninterrupted. Come to Karina if you’ve got any questions, or if you just want to chat with a friendly face!

Alicia Garling

Operations Manager

Peter Earnshaw

Asset Facilities Manager

You’ll find Peter working across all Village campuses at the Western Sydney University, so make sure you say hello when you see him! He is in charge of overseeing all facilities provided to you during your stay and is passionate about making the Village as comfortable as possible. Come and see Peter if you have a concern with your apartment, or if you just need a break from study and a chat!

Paul Ho

Property Services Coordinator

Henry is your main man for all things to do with repairs in your apartment. He is in charge of keeping your water hot, your fridge cold and your lights on. He is dedicated to providing a safe and secure environment during your stay with us, so come to Henry in the unlikely event that something is broken or needs repair in your apartment.

Kassandra Foy

Customer Service Agent

Kassandra is one of the first friends you'll make at the Village! You'll find her behind the reception desk taking bookings, processing payments or just chatting with the Villagers that walk by. Come and see Kassandra if you've got any questions about your room, Village events, or just general enquiries about your stay with us. She'll help you out!

Todd Tang

Duty Manager

Todd is the friendly face you'll see around the Village. He'll be happy to answer any questions you might have! Come say hi to Todd!

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